The University of Georgia Supports Classrooms of the Future with Bomgar

This article is from Market Watch The Wall Street Journal 

Bomgar, the secure remote support solution for the mobile enterprise, announced today that The University of Georgia is using Bomgar's solution to provide secure remote support to both the traditional and mobile devices utilized on its campus. UGA does not require that its more than 34,000 students and nearly 10,000 employees standardize on a particular technology platform, and chose Bomgar for its proven ability to provide support to a wide variety of devices.

A key element in UGA's search for a remote support provider was the University's need to migrate separately-hosted email and calendar applications into a single solution. UGA supports over 100,000 email accounts running on Apple, Linux and Windows machines, in addition to smartphones and tablets on iOS and Android operating systems. Given the number and multitude of devices, it became clear the project needed a strong remote support partner in order to successfully prepare these disparate systems for the migration. UGA's Enterprise Information Technology Services (EITS) department considered a number of possible options for remote support, but ultimately selected Bomgar when they learned other departments were already using it across campus.